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Privacy Policy

Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Genco collects the following data:

Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?

You directly provide Genco with most of the data we collect. We collect data and process data when you:

Use or view our website via your browser’s cookies.

How will we use your data?

Genco collects your data so that we can:

Email you with special offers on other products and services we think you might like.
How do we store your data?

Genco securely stores your data.

What are your data protection rights?

Genco would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Genco for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Genco correct any information you believe is inaccurate. You also have the right to request Genco to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Genco erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Genco restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Genco’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Genco transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44(0)1484 427131

Or write to us: info@gencoelectrical.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Genco uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Genco uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Genco uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Genco sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Genco website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Genco keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Genco’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@gencoelectrical.co.uk

Call us: +44(0)1484 427131

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Genco has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

https://ico.org.uk/make-a-complaint/ or via phone on 0303 123 1113.